Shipping & Returns policy
Thank you for shopping with wearmelena. We’re doing our best to ship your order as fast as possible and we can’t wait for you to receive it!
At the moment we are only shipping and selling items to United States addresses.
Your jewelry order will be shipped within 2-3 business days. The tracking number will be sent as soon as the item is shipped. Jewelry and clothing are shipped separately.
We sew your order after your purchase, so it can take several days to fulfill your orders.
Shipping on all orders is always free.
It takes 5-10 days for us to sew your order and 5-10 days to arrive. Generally, you should expect your order to be delivered 10-20 business days after your order.
Note: Please make sure your order and shipping details are correct, as we move quickly to sew your handmade products, so we cannot accept order cancellations more than 3 hours after your orders have been submitted.
Handmade Jewelry: All jewelry is handmade. All returns will be evaluated on a case-by-case basis and refunds will be issued after the return was accepted.
Clothing: All our clothing is handmade on demand. Make sure to check the sizing table in the product gallery before placing an order. If your order is damaged, please let us know within 30 days of receipt and include photos of the product. We retain the right to issue a whole refund, partial refund, store credit, or to reship your product. We always do our best to make sure you are happy with your order, so please don’t hesitate to reach out and let us know if you’re unhappy with your order.